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Important - Take Notice

Amongst the many aspects of my work I love is lease analysis. Possibly it’s the same reason many people enter the legal profession, but for me the prospect of being able to pour over every word and phrase and get bogged down in detail is stimulating. Perhaps because investment is mostly about finance and business about numbers, there is a tendency amongst landlords and tenants to focus on the figures, but as I say on my website, “to arrive at the right figure, the words must add up”

For the most part, rent review, break-clause, and lease expiry involves some form of notice. A notice is an integral part of the procedure, not a stage that can be skipped. Many people don’t seem able to word a notice correctly, even though prescribed forms and, sometimes, as at rent review, the lease will make it clear what must be said. I prefer to serve the notice to ensure wording is correct, but where I am asked to take over negotiations started, increasingly I am finding that no thought has been given to the validity of the notice. Checking the correct name of the parties comes under the category of ‘from, to and upon whom’ the notice is sent, addressed and served. It may be necessary to require proof of title, when the landlord on the notice differs from the tenant’s knowledge. The same applies in reverse, sometimes more so. Years ago, when the previous Labour Government dangled a carrot of 10% corporation tax in front of un-incorporated businesses in exchange for incorporation, many tenants took the opportunity to incorporate, but did not apply or did not realise they needed to also apply to their landlord for assignment of the tenancy. Especially when rent is paid by standing order, a landlord should be careful to check the payee is the same as the tenant, otherwise it could be reasoned successfully the landlord has deemed to waive requirement to assign. Where landlord’s inexperience or ignorance of the facts is exploited by an individual tenant that has become incorporated the position is harder to regularise where that individual refuses to be guarantor. And, in a matter I am dealing with, the position is even more complicated where the tenant has died, a successor takes over the business, pays the rent and the first the landlord hears about it is when a rent review memorandum in required in the name of the successor’s company. For some landlords, it makes no difference who the tenant is as long the rent is paid, but letting a tenant off the hook of a direct covenant can cause problems.

Notices concerning a break-clause must be worded and served correctly. The place of service may sometimes be at a different address to the lease: Claire’s Accessories UK Ltd v Kensington High Street Associates PLC [2001]. The name of the tenant must be correct: Procter & Gamble Technical Centres Ltd v Brixton plc [2002] Acknowledgement may be important: Orchard (Developments) Holdings Plc v Reuters Ltd [2009] Compliance with the prescribed manner in the lease is vital: per The Hotgroup Ltd v The Royal Bank of Scotland PLC [2010], “no notice will be deemed to be validly served unless... ” was enough to invalidate. Unlike at rent review and break-clause where an invalid notice could mean the landlord losing the right to review or break, or the tenant losing the right to object to the proposal or break, the consequences of an invalid notice at lease expiry may not be so dire.

Unless critical to end the tenancy on the contractual expiry, it is a question of whether landlord or tenant should get in first, since only one notice can be served. The only requirement is not less than 6 months or more than 12 months notice must be given to end the tenancy. On expiry of a tenancy, it is not necessary for the end-date in the notice to be the same as expiry of the term, provided the notice end-date is no sooner. However, with a s26 notice, the tenant can request the new tenancy to start up to 12 months from that date of notice. So, it is not only the date of the notice that matters but also the end date, and those dates can only be determined by the tenant’s intentions, and informed opinion regarding the market. One mistake is for the end date to be earlier than expiry of the contractual term. Whether the mistake should be pointed out sooner or later, or taken advantage of with a s26 notice, depends on tenant’s intention and market rent. With a s25 or s26 notice, the proposals for the new tenancy, assuming no opposition to renewal, must be set out in full, with details of any material changes to the tenancy. A common mistake is that the proposals for the new tenancy do not spell out in detail the extent of the demise, even though the wording in the Act is clear and mandatory: under Section 25(8) of the 1954 Act (as updated by the Regulatory Reform (Business Tenancies) (England and Wales) Order 2003) a landlord’s friendly notice “shall not have effect unless it sets out the landlord’s proposals as to: (a) the property to be comprised in the new tenancy (being either the whole or part of the property comprised in the current tenancy)... ”.

It is, in the absence of case law to date, a moot point whether the extent of a demise has to be spelt out in detail if the property in the new tenancy is the same as the existing tenancy. But where the property to be comprised in the new tenancy is not set out in detail, there is ground for successfully challenging validity of the notice. When validity is challenged, I am often referred to Mannai Investment Co Ltd v Eagle Star Life Assurance Co Ltd [1997], the House of Lords stating that “if a notice unambiguously conveys a decision to determine, the court may nowadays ignore immaterial errors which would not have misled a reasonable recipient. ” However, that may be so in the case of a time-limit or wording in a unilateral tenancy contract, but per Burman v Mount Cook Land Ltd [2001] it was held that a landlord’s statutory notice was invalid because it did not comply with the statutory requirements.

Where the extent of the premises is not detailed and where the application date has been extended by deferment, and even though that merely changes the end date in the notice, not the procedures, it could be reasoned the tenant has lost the right to challenge validity of the notice through part performance. The only case, of which I am aware, is Keepers & Governors of the Possessions Revenues & Goods of the Free Grammar School of John Lyon v Mayhew [1997], where the tenant’s counter-notice assumed validity and by carrying out LTA54 procedure, the tenant represented that s25 notice was a good notice. That decision predated the 2003 Order so, arguably, there is nothing to prevent a tenant from successfully challenging validity at any time before it is necessary to apply to the court; although leaving it to the last minute would be risky, since it is unclear whether there is efficacy in a ‘without prejudice’ claim — which would be necessary to protect the tenant’s interest in the event challenge were unsuccessful. The proposals for the new tenancy must be set out in detail but the rent can only be a rough guide because it is not possible to value for the future. So, whilst I do not think a tenant or landlord could be admonished for proposing a rent at a level were the tenancy to start from the date of the notice, I think a tenant or landlord would be open to undermined-credibility for proposals that would be unrealistic now. I think that because the court is likely to take an active role in preliminary proceedings, the actual figures of which the court would be aware at the case management conference and so on should be as close to the market rent, as defined by s34 and s35 LTA54.

Recession - a time for transformation

As I say time and again, essentially, a problem is a fault in direction which, when left to its own devices, may fragment into seemingly different problems, so as to attract attention. It is not enough to resolve a problem: it must be transformed. Finding a solution simply dilutes the problem, until it is bearable. It is not enough to alter perception: when symptoms are merely relieved, the problem will crop up again.

Transformation is a thorough, possibly dramatic, change in underlying attitude. In my healing experience, such as it is, few people are adept at transforming problems into commercial opportunities as they go. Mostly, people metaphorically brush problems under the carpet, ignore them and hope they’ll go away. They don’t. The problem waits for an opportunity to arise again, often in different guises. When you have an unresolved problem, you will not progress. You, your business, are stuck. A problem at micro-level becomes a macro large-scale.

In my newsletter December 1985, I said “Costs in the property industry have reached record levels. The actual amount of money involved in day-to-day transactions imposes constant pressure to meet critical financial targets. Any attempt to question or stop is met by a barrage of vested interests intent upon maintaining momentum. The cost of error is rapidly reaching the point whereby individual foresight will be crushed by the weight of uncontrollable dynamism. In the prime shop market, the corporate income of some retailers is inextricably bound up with the consumer’s willingness to keep on spending on credit. It only needs a few months’ lull for the structure to crack under the weight of operating costs. ”

And in June 1998, “When retailers get carried away and form the wrong impression of reality, the knock-on effect is destabilisation. Flat demand is caused by an addiction to competition. ”

Generally, retailers don’t care where the money comes from. As long as it does. As long as the business plan is approved by the bank and facilities can be renewed, as long as customers can be persuaded to spend more, as long as the lust for more shops can be satisfied, as long as landlords can be dumped or treated like any other supplier, that’s all that matters. Operating in splendid isolation, indifference to the wider long-term consequences cannot be appeased by giving to charity: playing power-games, bullying tactics, is completely the wrong approach for long-term consistent success.

Not only retailers, but also landlords and surveyors have fallen down the slippery slope. Indifference to repercussions of pro-active asset management, over-developing, over-estimating values, manipulating rents, it all fuels the get-rich-quick mentality, and the greed has so rotted the core that they’re going cap in hand to shareholders and banks for more money to feed the cravings.

It’s not the market’s fault. That is akin to admonishing customers, the source of spending-power. It’s not that the market suddenly turned, or no one could have foreseen. The direction had been changing for years. It merely needed to tip the balance. It was foreseen, but warnings went unheeded. Views like mine are not what most people want to hear. In December 1985 I said “success in retailing today is too dependent upon the availability of credit. Credit enables retailers to control the concept of what represents value for money. “ As I said in June 1998 “the cost of prejudice: a preference for conformity. It is thinking problems are normal. “ Credit interferes with the law of balance. It increases the money-supply artificially. You cannot blow something out of all proportion and expect it to stay there. A time must arrive when it bursts, a point at which it is so fed up it cannot contain itself.

In my opinion, the bubble was about to burst in mid-2004, but greed gave it a final blow. In April 2008, as I put in my blog “in my opinion, the sub-prime crisis was deliberately orchestrated by some very shrewd operators who have made trillions of $ or whatever out of the debacle. ” Be that as it may, the credit-crunch has highlighted just how much pretentiousness exists.

Credit creates its own vicious circle of spiralling costs. Artificial growth, opening more shops, for more than fair share, gives an impression of strong demand, thereby attracting competitors, increasing pressure for performance. Also, the terms of a loan can restrict the freedom to synchronise with reality: the direction in which customers are going.

Businesses and properties exist to serve customers: not the other way round. Borrowing is considered par for the course, but whereas it is okay to want a helping hand to begin with, there comes a point surely, when a business ought to stand on its own feet? In my opinion, for a business to consider itself successful it should have no need of debt. That is not to say it should not have any borrowing facility, simply it should rarely need to use it. The credit crunch shows just how much businesses that depend on borrowing have become a drag. In the aftermath of years of a booming economy, that few businesses have amassed cash confirms most directors are more interested in “living the life of Riley” than ploughing the profits into developing the business.

The money has to come from somewhere. To live off borrowings, assuming they would always be replenished on the strength of the business plan, is the result of allowing the art of avoiding challenging questions to run companies. It is a wonder of the pyramid, whereby the person in charge surrounds themselves with layers of management, so as to create the illusion that person must be very talented. Not realising the light at the end of the tunnel could be the train coming towards you can lead to a series of mistakes that start when someone is sold on an idea and there is no stopping them. By the time the idea is up and running, it is failing all over the place and costing a packet.

I think it’s sad, not to mention a waste of resources, that retailers and landlords are obliged to fail, and for shareholders to suffer, before directors will learn how to listen. Perhaps it’s hardly surprising: their contemporaries are on the same wavelength: standing firm and resolute on a massive psychological block. A clean-sweep is necessary: to remove from positions of power those that need tangible evidence before they’ll act. Fact is when you ignore the signs and don’t change willingly, change will be forced upon you. It’s as simple as that.

For long-term consistent success, to be progressive, to avoid coming unstuck in times of change, you have to think deeply and not allow superficial influences to cloud your judgement. As I say, “I think it important to have a feel for what you do, because then you can find your way around in the dark”.

It is clear to me what is happening. It’s a shift, to living true to form and allowing business development to unfold naturally. If you would like to know what that means for your own business then I should be pleased to advise.

Negotiation - restoring the balance of power

Notwithstanding Reed Personnel Services plc v American Express Ltd [1996] wherein the court said it is “not good for the tenant to say what is good for the landlord” many tenants are fond of negotiating as if they were the landlord. Although technically cutting no ice, it’s an approach that can succeed when for the landlord to be ‘accommodating’ would be sensible under the circumstances. In this context, accommodating means allowing some slack in compliance with the tenancy. I see no point in incurring time and expense in having a lease and then not sticking to it, but I do realise it is the landlord’s prerogative whether to enforce it to the letter. The landlord and tenant relationship is on-going for the duration of the term and beyond. For routine matters there may be no disagreement, but, otherwise, beyond the law, and valuation, negotiation is about psychology.

Psychology is a science, an academic and applied discipline that involves the scientific study of human or animal mental functions and behaviours. At a down-to-earth level, and in the context of a business tenancy, what psychology does is to interfere with the strictures of the commercial contract by injecting a human element. In 1988, in my booklet, “The Psychology of Rent Review Negotiation” I said the relationship between landlord and tenant should ideally be a partnership, sharing the ups-and-downs together. In practice, the interests of landlord and tenant remain diametrically opposed: the landlord wants more, the tenant wants less. During downturns, the cushioning upward-only review brought about by landlord wanting and the tenant offering to maintain rental income throughout the term does the job intended by both parties. So why should a campaign to abolish upward-only reviews want to alter a mutually accepted perfectly good system? Frankly, I think the answer is self-interest. Instead of rising to the challenge of organic growth - improving upon what exists already in pursuit of excellence - such tenants grow by expansion: they become addicted to momentum and, over-indebted and overstretched, end up disconnected from reality and losing their way. Although in theory expansion makes sense, inorganic growth is never the way to develop a long-term consistently profitable business because too much gets taken for granted. Tenants urging politicians to do something about their business tenancy arrangements when having entered voluntarily into a commercial contract such tenants find that what they signed is not what they had in mind is not the sort of behaviour one would expect of companies surrounded by advisers. Not to be outdone, and despite a muted response from government, many companies and the surveyors that act for them, have got it into their heads that such tenants should be thought of as doing the landlord a favour in wanting to lease the premises.

Asserting the landlord should care whether a tenant can afford the rent is a crafty way for the tenant to get what it wants; it also makes it harder for that particular landlord to enforce the terms and conditions of the tenancy. By removing from business tenancy law and rental valuation the impersonality that is the hallmark of the market, rent review and tenancy expiry/renewal has taken on a new guise. No longer a relatively straightforward application of business tenancy law and rental valuation, now it strongly features subjectivity whereby tenants promote the “wider consequences” for their business in the event that landlord is not accommodating. For example, a recent public display was Thorntons, the chocolatier, telling landlords wanting to increase its rents that Thorntons would close the shops and trade on the Internet instead. I think it fascinating a public company has to stoop so low to get what it wants - that doesn’t speak well for its products. And hardly impressive of a plc to tell shareholders that it would maximise returns and pay dividends to trade on the Internet rather continue to drain profits by maintaining a ‘high street’ presence. Be that as it may, in effect, landlords are being asked to subsidise a retailer’s desire to have it both ways, even though others would pay more rent.

For landlords, a dilemma of recession is whether tenants should be helped to survive the error of (their) ways. I emphasise ‘their’ because something tenants are good at is making pronouncements about the market as a whole as if their experience should be considered the only barometer of consumer behaviour. Often, the facts are found amongst suppliers: for example, Hornby plc (toys) results in June 2010 said “it is now clear that our larger retail customers recognise that they failed to fulfil their sales potential in 2009. ”

Life has ups-and-downs, and a business plan is rarely straightforward, but we are not supposed to come unstuck in times of change. One factor to ponder is whether it should be reasonably assumed inherent, depending on the calibre of tenant, for the tenant to be expected to have what it takes to anticipate downturns in its market and prepare accordingly. That does not seem to be how the victim tenant thinks: for them, the business sector ought to be considered a special case: a sort of level playing field for all, regardless of the ups-and-downs of the economy. Landlords too have self-interest. The most important factor is whether a landlord can afford to be accommodating. How much rent and what terms can be varied very much depends upon when the property was bought, how much was paid, and how much was borrowed. It also depends on whether the tenant has a guarantor, because any material alteration to the terms of a contract which might potentially prejudice the guarantor will release him unless he specially consents to the variation, West Horndon Industrial Park v Phoenix Timber [1995] Although business tenancy law and rental valuation are not concerned with the wider consequences for the parties, psychology steps in to ask about the consequence for the landlord in the event of existing tenant default, such as whether the property would let in a fairly short time to a tenant of at least the same calibre, and at least the same rent; and whether on expiry the tenant in difficulties would renew for at least the same term as before. For a tenant, one reason for taking the route of insolvency, administration or CVA, is a consequence of alienation criteria that a landlord can include in a tenancy to reflect privity of contract: a tenant must consider the likelihood of finding a financially sound assignee. The number of tenants with the where-with-all to cope with slow trading is in short supply. An authorised guarantee agreement to sign, the tenant cannot afford the risk of a defaulting assignee.

The landlord should be mindful of changes to capital value that can be caused by tenant assignment and under-letting. The number of tenants whose covenant enhances value has been diminishing for years. Although a landlord may serve notice on a tenant for the purpose of protecting investment value, the timing of the notice is critical and the procedure little used. Generally, commercial property for investment is a depreciating asset, because the price paid rarely reflects the market value of the property alone, but includes the calibre of the tenant. Often, growth is illusory: although capital value is estimated by valuing on a date, investment performance should allow for inflation, loss of interest on equity, and holding and management costs, interest, tax on rent and any gain. Strip out those figures and whatever’s left is the real growth. Nowadays, maintaining investment value is just as challenging as increasing value. For example, an investment for 15 years with 5 yearly rent reviews will only maintain its capital value if at each review the rent goes up by enough to offset fluctuations in investment yields and what might happen on expiry. Where a landlord has been accommodating, at subsequent rent review and on tenancy renewal, the likelihood of a rent increase diminishes, because in personalising the landlord and tenant relationship, by focussing on the business for which the tenant chooses to use the premises, the landlord can get stuck with a dud tenant and the investment under-perform for the wrong reasons. Many tenants would have landlords believe that the property system should be changed to reflect the changes in the market, but equally many landlords think tenants should change their modus operandi to synchronise with the market. The property system is more flexible than many tenants would like to think, if only because landlords can be accommodating. The underlying difficulty for those tenants, and surveyors that have prospered on the success of those tenants - and whose loyalty is to those tenants - is that really the problem their clients face is not caused by any intransigence amongst landlords, but that the mass-market has entered decline and fall. It is the Age of Individuality. Alongside the dominance of supermarkets for convenience and free-parking, and a few clothing companies for garments, it is the specialist retailers that are thriving, along with the giants of the internet.

At rent review, a tenant has no control of the psychology because the tenancy remains vested in that tenant so the review guidelines, which are emotionally detached, are paramount but, on expiry, the tenant does not have to renew. A choice whether to renew only puts the tenant in a stronger position if the tenant could afford to relocate or close the business at the particular premises. Multiple retailers and big companies are in a stronger position to dictate terms on renewal because rarely is the performance of their business overall dependent on any one branch. For smaller businesses, flexibility is limited. Often the value or saleability of the business as a going concern is inextricably bound up with the premises and a secure term of tenancy. Ever since investment value strayed from property fundamentals to become dependent upon covenant of tenant, that dependency has been exploited. The banks have done a stirling job using sale-and-leasebacks to maximise capital proceeds, only to serve up branch closures for the next course. What price the building without its original occupier? An investor is buying the building, not the tenant and no structured rent review, such as index-linking, pre-fixed increases and compounding is going to make up for the fact the more the rent payable exceeds the market rent, the riskier the investment. In the shop property market, whilst the primary market that multiple retailers inhabit may not be providing much growth, the same cannot be said of the secondary market where there is often keen demand. The secondary market is not just about trading position, but also locality. Many secondary towns are more stable than primaries nearby, often because the Zone A rate is economical. In Ledbury, for example, the market town where I am based, and whose population is just under 10,000, demand for shops is buoyant and rents have gone up in the last couple of years. Another factor that those that think the world owes them a living would do well to remember is that commercial property often lends itself to redevelopment and reconfiguration, or simply disposal with vacant possession. One thing tenants should be careful of when testing the loyalty to the tenant’s cause is that the landlord might be thinking of using the opportunity to do something different with the building. In the balance of power, one principle remains steadfast: the property belongs to the landlord, so how the tenant extracts itself from the tenancy commitment must be honourable otherwise the course of action will back-fire on the tenant.

Tenancy Expiry and renewal - Some Pitfalls

On expiry of a business tenancy that qualifies for renewal rights per the Landlord and Tenant Act 1954 Part II, (“LTA54”), and where the landlord is not opposing grant of a new tenancy, it is common, when the tenant wants to renew, even if negotiations are not underway, for the tenant to request the landlord’s agreement to defer application to the court before the end date in the notice, so as to minimise costs of procedure. (Whether costs are minimised would depend on how much solicitors and/or surveyors charge for arranging deferment. When I negotiate a renewal, I arrange deferment where appropriate and rarely charge any extra; all part of the service!)

For both parties, and regardless of whether any dispute could be resolved without the court’s intervention, LTA54 procedure involves litigation, so deferment stops the court becoming involved and taking an active interest in the matter. But, whether minimising cost is a good idea in the context of the wider consequences for either or both parties is another matter entirely.

For the landlord, an advantage in refusing deferment is that it forces the tenant’s hand. A snag with having to state in the s25 notice the landlord’s proposals for the new tenancy is that the tenant can consider them in the light of what else is and becomes available in the market and bide its time. Whilst there is nothing to prevent the landlord from making the application to court, so as to accelerate the tenant’s decision, not only would that require the landlord to incur extra costs, (not something landlords are keen on), but also many landlords regard the court application as something the tenant does in the first instance. So, since the tenant is not obliged to communicate its intention whether it intends to renew before the end date in the notice, by allowing the tenant to avoid court procedures, the landlord can lose out if the tenant should for any reason decide to not renew. At least, where a tenant, after applying to court, decides not to pursue the claim, the tenant must serve notice of discontinuance of proceedings, giving at least 3 months notice to end the tenancy, and that enables the landlord to recover costs and fees in connection with the application. When the date for application is deferred, and thereafter the tenant decides to not renew, all the tenant needs do is simply not apply by the extended date; no costs payable.

Interim rent can be affected if the application per s24a were, as if often done, included in the answer to the claim, so a separate application is necessary for the landlord to recover the market rent for the period from the end date in the notice to the giving up of possession. By agreeing to defer, the landlord also loses out on the possibility of being able to capitalise on opportunities that can arise during negotiations in tandem with court proceedings. The phrase ‘going to court’, often a negotiating ploy, is not confined to making of the application or the actual hearing itself, but includes procedures. Non-compliance with case management timetables can make it possible for a tenant to lose renewal rights, despite having made the claim and protected rights by the end date in the notice. (Whether such opportunities have value depends on the market and the landlord’s strategy. In a recent matter where I was acting for the landlord, the tenant, a bank, lost renewal rights through the striking out of proceedings. My Client waived the oversight and renewed inside LTA54.)

For the tenant, deferment can create problems: application or request for further extension(s) to the date might be missed/overlooked, also it might not be possible to take advantage of post-end-date events, particularly when it is agreed that as a condition of the agreement to defer the new tenancy will start on the end date in the notice. Although interim rent could be back-dated to the earliest date the tenancy could have been brought to an end, interim rent only covers the period between expiry of the old tenancy (or date of application per s24a whichever the later) and commencement of the new term.

The commencement dates for both the new rent and term are matters for negotiation. Whereas both often start from expiry of the old tenancy, or the end date in the notice if different, frequently that is valuation convenience and/or reflects inexperience. In practice, there is nothing to prevent either rent and/or term commencement dates starting on completion of the lease. If the matter does go to court then the hearing date becomes the valuation date, and the term and rent commencement dates subject to s64 - at least 3 months after the hearing date.

This is an example of what can happen when the effect on rent and other terms of the tenancy of post-end date events have to be ignored. I was instructed to provide an expert opinion valuation for the measurement of damages arising out of a negligence claim where the tenant’s solicitors had overlooked the further extension date and had not sought further extension or applied to the court to protect the tenant’s renewal rights. It was suggested the date of breach was the last date for application to the court; also loss measured in terms of any increased rental for the duration of the term of the new tenancy, and as a consequence of any rent reviews, any diminution in the value of the lease as a saleable commodity.

In my report, I referred to the leading authority rule in solicitor negligence cases per County Personnel (Employment Agency) Ltd v Alan R Pulver & Co [1986] but, as I understood, the general rule that damages are to be assessed at date of breach is variable if assessment at another date might more accurately reflect the overriding compensatory rule. Per Kennedy v KB Van Emden & Co [1997] “The overriding rule governing the awards of damages is that the party who has been injured should be awarded by the court a sum of money which, in so far as money can do this, will, when it is paid, fairly compensate him for the wrong which the defendant has inflicted upon him. That will often involve looking at what happened or might have happened shortly after the defendant’s breach of duty, what has happened between breach and trial and what is likely to happen in the future. ” Unlike at a rent review where post-review events are irrelevant, because they would not have been known about at the date of review (or valuation date if different per the lease), valuation at lease renewal is not necessarily on a set date, since neither rent nor term has to start on expiry of the existing tenancy, or end date in the notice, if later; as I have said, both rent and term commencement dates are negotiable. The court hearing date is the only time a valuation date is fixed. During my research, I discovered that shortly after the suggested date of breach it had become public knowledge that Sainsbury’s would, a few months later, be opening a new store almost opposite the premises. I considered that new store would have a measurably adverse effect on the tenant’s business. I opined that had renewal rights been protected by application to court with negotiations alongside ensuing procedures, rather than based on the end date in the s25 notice, then post-application negotiations paralleling case management procedure would most probably have allowed for the effect of “Sainsbury’s” and would have resulted in variations in the terms and conditions of the tenancy, and which I considered would have been obtainable either by negotiation or in court by the time of a likely hearing date. As it happened, other than vacating the premises, the tenant had no choice, but agree the landlord’s form of tenancy which, since it was in most respects identical to the old tenancy, contained some terms that had become onerous as a consequence of “Sainsbury’s”.

Even with no conditions attached to the agreement to defer, the tenant is still at risk post-end-date adverse events would be ignored or resisted in negotiations with the landlord, because of an assumption or agreement either or both the renewal term and rent commencement dates would start on expiry of the existing tenancy; also, a request for deferment could be construed as the tenant’s unwillingness to incur costs. Agreement to defer is not something necessarily obtainable by return; the landlord might not be available, or be sufficiently familiar with the procedure without wanting advice on implications. Although it might be thought the landlord would also want to avoid costs, particularly when there has been a dialogue between landlord and tenant during the run-up to the application date and the landlord has given the impression of not wanting to go to court, critical time-limits are not a matter for bluff or complacency. The solicitor will need a few days to ensure application is made in good time; and where tenants are conducting their own negotiations, just because the s25 notice contains proposals for the new tenancy and just because negotiations with the landlord are well-advanced does not mean the tenant’s need to protect renewal rights should be regarded a formality that could be reliably dispensed with. On expiry, there is no automatic security of tenure: it has to be applied for. The procedure for ending and renewal of a tenancy per LTA54 must be treated as completely separate to any negotiations for the renewal terms. As soon as either s25 or s26 notice is served or given, LTA54 procedures apply, regardless of the cost-consequences. In other words, if you can’t afford or don’t want to incur the expense of litigation, then don’t issue s25 or s26 notice. Costs on expiry and renewal can and do mount up, for both parties. When proceedings are stayed, the pressure is eased, but since either party can restore or the court resume, compliance with the procedure is a costly exercise. Wherever possible, I try to avoid incurring extra costs for my client, but sometimes it is necessary to test the depth of the other party’s resistance to a particular point(s) by involving costs of fighting. In principle, a tenant is entitled to renew on the same terms and conditions as are in the existing tenancy, subject to mutually acceptable updating to modern practice. What a landlord is not entitled to do is impose upon the tenant a change that would result in a more onerous burden of risk that could not be adequately compensated by a consequential decrease in rent; O’May v City of London Real Property Co Ltd [1983]

Nothing ventured, nothing gained! For landlords, wider consequences in not being able to change a term or condition include 1) a possible reduction in the capital value and/or marketability of the investment, and 2) the continuation of some wording whose shelf-life was not expected to last indefinitely. For tenants, wider consequences are either unacceptable because the proposed change is obviously more onerous, or considered of no consequence in the scheme of things. It is easy to miss the point by not appreciating long-term implications. A tenancy will often last for years and every word has consequences. For example, in a matter I dealt with recently, the landlord had covenanted to carry out some repairs to the premises and having done so before the tenancy had been assigned to my tenant-client, wanted the covenant excluded in the renewal. I had no objection provided the landlord would pay for a structural survey to confirm the work had been carried out to a standard commensurate with the full repairing covenant insisted upon. The landlord’s surveyor considered the agreed rent was too low and that in itself should allow for other factors. A purist approach ought not suffer overriding cost implications, but I accept the practicality: even so any compromise for expediency is likely to have adverse repercussions somewhere along the line. The fashion for short-term tenancies amongst tenants may be preferable to a longer term with rent reviews, so as to offer some greater flexibility in the market - and demonstrate the lack of confidence the tenant has in its business - but the risk is that the permutations and the extra cost of renewal can benefit the landlord and play havoc with the tenant’s business plan.

Business Rates

The Government has announced that the five-yearly revaluation of all commercial properties in England will be postponed from 2015 to 2017.  Every 5 years, commencing April 1990, Rateable Values are revalued, based on rental values at the antecedent valuation date, 2 years previously. For example, 2010 Rateable Values (which came into force 1 April 2010), are based on rents at 1 April 1998.

August 1998 is generally considered (by rent review surveyors) as the turning point for rental downturn so since post-valuation events are disregarded, because they could not have been known about at the time, rents in and around April 1998 do not take into account subsequent changes in the market.

If the 2015 revaluation had gone ahead then there would have been an adjustment in rateable values based on the market as at April 2013.  In many parts of the country and for some types of premises the postponement of the revaluation will lead to the continuation of artificially high rateable values until April 2017.
For the moment the postponement applies only to England.

It is reported that
some of Britain’s leading retailers have called on the government to freeze business rates next year (2013/2014). I have commented in Retail Week, as follows:

"I think one has to be very careful with the subject of business rates. On one hand, it is understandable for profit-motivated retailers to not want to pay any more (than they have to). On the other, any freeze or indeed any reduction in rates payable will reduce the revenue to central Government for redistribution to county councils, and in turn the provision of council services for the public-at-large. As a tax on non-domestic property, business rates are economical to collect. The rate in the £ (UBR) is centrally fixed, the billing (local) authorities demand and enforce payment, the money handed over to central government for re-distribution to the local authorities. Whether UBR is a fairer system than before 1990 when local authorities set their own rate in the £ may not be so valid now that local authorities are having to cut-back on services to abide by central government dictum, and have to find other sources of revenue for their authority, such as increasing car parking charges in town centres. The irony there of course is that what might've been envisaged a virtuous circle has turned into a vicious circle: the more local authorities play power-games in shopping centres by increasing car parking charges, etc the less the motorist-shopper is inclined to visit the 'high street' to shop. From my limited knowledge of rating, a service I stopped providing some time ago, I think that valuation approach to Rateable Value may be flawed. Strictly, as I understand, the rating valuation should be based on vacant possession, the notional rent that the premises would let at. However, the VOA is 'lazy': instead of assessing each property afresh on its own merits, the rent under an existing lease is used as the starting point. To be fair, there is a tendency to mark down through averaging, and for the tone in many places to be below par, but that I'm told is not necessarily a valuation approach, so much as an ideological or political hint, whereby shops in primary positions in city centres are valued with exactitude, in order to 'subsidise' those in less trading positions.
There are also innumerable under-valuations: many occupiers are not paying their fair share of business rates. Many reasons including the VOA using the wrong valuation category - warehouse, not trade counter, for example - or the hereditament has been altered and the VOA not informed - understandable for an owner or occupier to not want to alert the VOA to anything that might result in an increase in rates payable, but why doesn't the VOA simply comb through all the planning applications (information in the public domain) and visit the premises to check (staff shortage, I guess would be the excuse!). Another unfairness is Transitional Relief, where through a quirk of political ideology and history of the occupancy the ratepayer in one property may pay less than the neighbouring occupier: that's not a level playing field for competition. Remove the inefficiencies, scrap TR, and perhaps the proper total revenue from business rates would increase the amount in the Government's coffers and by default enable a freeze."

Guarantor v. Rent Deposit

Where a tenant is a company and the landlord requires a director as guarantor or a rent deposit, that person is exposed to both the risk of rent and all other terms and conditions of the tenancy, should the company default. But an advantage to the tenant in opting for a guarantor is that the landlord has no control of the guarantor's financial affairs which means the guarantor might not in the event be found to have any assets. An alternative to a guarantor (or as well as if the landlord is insistent and/or the tenant willing) is a rent deposit, normally between three and twelve months rent. The deposit can only be used for the express purposes per the deed, but the advantage to a landlord is being able to withdraw from the amount rent and other monies payable in default. Interest normally accrues to the principal and may be repayable to the tenant at intervals. For the landlord, the snag with a deposit is that often it's only a once or twice useable protection and which can be eroded by forgetting to require a top-up of the deposit on a rent review increase. The downside for the tenant, as well as parting with capital and the possibility of never seeing it again, despite the terms of the deposit deed, is that in the market a prospective assignee for the tenancy might not be able to afford or be willing to hand over the same amount.

Term

The term of a tenancy is the duration or period of time for the contractual right to occupy the premises. For example, a tenancy granted for 10 years would give the tenant the right to remain in the premises for 10 years.

The term commencement date is not necessarily the same date as the lease. The lease date is the date of the document and a lease document is normally dated on the day that the lease is completed.

The commencement of the term is not necessarily the same as the lease/document date because the parties have agreed that the term would commence before the date when the lease was completed. Generally, the commencement date of the term would not be expected to start after the date of the lease; in such cases, an agreement for lease is likely to be entered into, where it is intended that the parties will enter into a binding agreement for term in the future.

The commencement date of the term (which as I say doesn’t have to be the same date as the date of the lease/document) is the date from which computations for contractual requirements in the tenancy. For example, rent of £x commencing on (date); rent reviews at 5 yearly intervals, where each interval would be calculated from the commencement of the term; a covenant to decorate the premises at stated intervals; and for operation of a break clause.

Because a lease/document is a contract, the duration of the term has both a contractual start date and a contractual expiry date. With a tenancy where the duration of the term is not predetermined, such as an oral tenancy or a periodic tenancy, the duration of the term and the parties’ right to end the tenancy would depend upon the terms of the tenancy.

Where the tenancy would on expiry of the contractual term qualify for rights under the Landlord and Tenant Act 1954 but no statutory procedures are implemented before the contractual expiry, the contractual term would end and thereafter the tenant would be able to ‘hold over’ on the same terms of the expired tenancy. Holding over is also known as the statutory term. The distinction between contractual term and statutory term/holding over is important because different rules apply when the parties want to end the existing tenancy or grant a new tenancy.

When the tenancy is outside the Landlord and Tenant Act 1954, the tenant would have no legal right to remain in occupation of the premises after the contractual term expiry date. That does not mean that the tenant would necessarily have to vacate, simply there is no legal right to remain in occupation.

Five Key Dates

For purpose of agreeing or determining a rent, there are five key dates:

1) the review date;
2) the valuation date;
3) the earliest date for implementing the dispute resolution procedure
4) the date when the revised rent is payable; and
5) the date when any back rent is payable.

The review date is either specifically stated or calculated for the period from commencement of the term. A lease that does not define or specify the term commencement date creates problems, since it becomes a question of whether from the phrasing in the lease it is intended for the term to start from the commencement or the date of the lease. The date of the lease is the date of the document and even if that date were the same as the term commencement it is preferable for the lease to be clear.

I prefer the actual date(s) for the review(s) to be specified. That avoids convoluted terminology and interpretation of anniversary dates.

It is important to agree the valuation date, since that date does not have to be the same date as when the revised rent is payable.

Normally the revised rent payable would be back-dated to the review date, unless otherwise stated in the lease.

Review dates

For some reason, best known to the world of lawyer-draftsmen, the phrasing in leases is often unbelievably convoluted. Commonly, review dates are not specified, such as 25 December 2006, 25 December 2011, but referred to as intervals such as 5th and 10th anniversaries, which is all very well provided it is clear from the wording of the lease from which each particular anniversary is computed.

Confusion can arise when, in the drafting of a lease, the draftsman uses the word ‘lease’ when referring to commencement dates for purpose of term, rent, and rent reviews. In modern leases, each expression or phrase will usually be defined in the lease so as to leave no scope for different interpretation, but where the draftsman does not, or phrasing or expression definitions are incomplete, and instead refers casually to the date of the lease, an ambiguity can arise where the lease states that rent reviews are at stated intervals during the term but the review dates themselves are calculated from commencement of the lease.

Anniversary dates in leases are often unspecified, referring to a period of time, rather than actual dates, so can cause interpretation problems, and particularly with rent review and/or break clause the wording of the lease may be critical for ensuring the validity of any notices. Judging by the volume of case-law concerning incorrect dates on notices, it is high time the habit of obliging the parties to calculate or interpret the appropriate dates for themselves is scrapped and instead the actual dates specified wherever possible.

Framework of review clause

The framework of a well-drafted review clause will comprise:

1) The review dates
2) Procedure for operating the review
3) Valuation guidelines
4) Timetable for agreement
5) Dispute resolution procedure
6) Recording the review
7) Payment of the revised rent

Types of rent review

1) Fixed increments at set intervals
2) Formulaic such as index-linked or linked to turnover.
3) Open Market Rent
4) Ground rent - strictly not a type but a valuation basis.
5) Capped review
6) Geared or ratio rent

Framework of a lease

The framework or construction of a lease, its content and wording, lays down the contractual responsibilities and obligations that the landlord and tenant have with one another in relation to the premises. The operation, management and enforcement of the terms and provisions of a lease are subject to business tenancy law. A branch of property law, business tenancy law is a dynamic subject.

With business premises, there is no standard form of lease, so the terms and conditions of each and every tenancy will vary depending upon the requirements and experience of the first landlord and first tenant and their respective advisers. Since a tenancy is often granted for a number of years, the terms and conditions, together with the wording and phrasing of those terms and conditions, will remain unchanged for the duration of the contractual term of tenancy, and sometimes beyond. The only ways any of the terms and/or conditions, the wording and/or phrasing, can be changed at any time during the term is either by rectification of a mistake (if the original parties are still involved) or by mutual agreement.

Although a tenancy can last for years, there are two relationships that can and do change. The first is the relationship between the landlord and tenant: that relationship is changeable because the superior landlord’s interest may be bought and sold or transferred and (subject to the provisions of the tenancy) the same for any intermediate landlord, and (subject to the provisions of the tenancy) the tenant’s interest may be assignable or the premises underlet.

The second is the relationship between the premises and the (open) market: that relationship is continually changing because, whereas the property (the building) is a fixed structure, the relationship between the location and position of the building and its surroundings can be affected by changes in those surroundings, and of which the landlord and/or tenant is likely to have no control.

The reason business tenancy law is a dynamic subject is that the operation and enforcement of the terms and provisions of the tenancy will depend upon the actual wording in the lease and associated documentation, regardless of what might or might not be happening in the open market. The wording and phrasing in leases is also fashionable. So, for example, if the premises were let for 25 years from 1990 with rent reviews at 5 yearly intervals, then the wording and phrasing would have been based on lease-draftsmen thinking in 1990 or before, whereas the effect of that wording and phrasing might have a different consequence at first rent review in 1995, but the consequence could be different again in 2000, and different again in 2005, and 2010 and on expiry 2015. Although words are neutral, positive and negative conniptions can be attached to their meanings and whether a word or phrase should be interpreted literally or by reference to what is known as “presumption in favour of reality” would depend upon the business tenancy law case-precedent and valuation practice at the appropriate time.

Some business tenancy law is legislation, acts of parliament, statutes, orders and regulation, but much is based on case-law: a court decision and interpretation arising out of disputes. Generally, the courts are loathe to interfere in the wording of a commercial contract, regardless of how unfair the consequences of the agreement, and tend to confine to the interpretation of the wording.

A general principle of construction that applies to all documents is that a lease must be construed as a whole and an individual clause in a lease should never be read in isolation from the rest of the lease. The interpretation of construction (wording and phrasing in documents) can be fashionable, but nowadays there is a presumption in favour of reality and commercial common/good sense.

Since the 1970s, the explosive growth of case-law has reflected the monetary effect of different interpretations by surveyors, lawyers and courts on the covenants in the lease. (In one case, the difference in opinion equated to £500,000 a year.) In 1984, in my booklet published then, I said that the variation in business leases was extensive. Then were the old ground leases from the 1880s/1890s for a term of 99 years at a fixed low ground rent, the medium to long-term leases granted during the 1920s to reflect difficulties in attracting tenants at that time, the familiar 21 year term originating in the 1950s/1960s often incorporating pre-fixed rental increases at 7 yearly intervals; and from the 1960s to 1980s, a mixture of 3, 5, 7, 9,10,12,14, 15, 20, 21 and 25 years which, to cover for inflation, incorporate rent reviews at 2, 3, 4 or 5 yearly intervals. Some leases even exist that incorporate a clause enabling the frequency of reviews to be revIewed. In 2013, new lettings in better trading position are commonly 10-15 years with 5 yearly rent reviews, and for local trader positions 2-5 years, often with break-clauses, but the unexpired duration of existing tenancies remains unchanged depending upon when the leases were granted. The consequences of the diversity is relevant when drawing comparison between what a tenant would reasonably expect in the market today compared with terms of the actual tenancy

In principle, there is nothing to prevent the parties to a lease from agreeing whatever they like but any wording or phrasing that would be contrary to law is normally subject to overriding legislation.

Despite a working system for the management of tenancies, the relationship between landlord and tenant often creates hostility, borne of mutual suspicion. Basically, the interests of landlords and tenants are diametrically opposed: invariably, the landlord wants more, the tenants less. The notion that the partIes should work together to achieve profIt, the landlord from rent, the tenant from retailing, is not prevalent In this country, so the parties seem to be at constant odds with one another. Any change in ownership of the landlord’s interest often brings new problems and a purchase during an era of high prices or interest rates adds Its own pressure by fuelling the need for full compliance and maximum rent to enhance capItal value. At rent review, the relationship between personalities is not improved by a principle in business tenancy law whereby neither the specIfIc requirements of the landlord nor the tenant’s ability to afford the market rental are relevant; in recessionary times or when the tenant’s business is not doing as well as the tenant would like, the difference in opinion or interpretation between landlord and tenant as to how a particular term or condition of the tenancy should be applied, or what the market rent should be at rent review or on lease renewal will often lead to conflict and triggering of the dispute resolution procedure.

Although rental and capital valuation is a matter of opinion, for value (of commercial property) to have efficacy it must have regard to business tenancy law. Business tenancy law composes legislation and case-law but that does not mean that the opinion of value has to agree with either the law or a precedent. A precedent may be useful but does not have to be followed slavishly. Business tenancy law is rarely concerned with wider consequences so in practice things may not work like that, because every lease and every shop property is different. Valuation is not about applying the law or a precedent literally as if the law or a precedent were indisputable, but using the law or precedent in conjunction with the art and science of the opinion. In other words, never mind the theory, a question a valuer would ask is what is the practical effect of that law on this particular set of circumstances.

Purpose of Rent Review

The purpose of rent review is threefold:

1) to enable the landlord to review the rent payable;

2) for the tenant to ensure the rent payable is no more or less than it should be;

3) for both parties to monitor the performance of the location and trading position.

Reviewing the rent payable is all very well for landlords but for tenants ensuring it is no more or less than it should be is not how most tenants would view a rent review. For many tenants, the only way the business can remain profitable is when costs are below the going rate. Even so, despite the tenant's perspective, a rent review is for the benefit of both parties.

In
United Scientific Holdings v Burnley Borough Council (1978)*, Lord Salmon said: “To my mind, it is totally unrealistic to regard such clauses (rent review) as conferring a privilege upon the landlord or as imposing a burden upon the tenant. Both the landlord and the tenant recognise the obvious, viz., that such clauses are fair and reasonable for each of them. I do not agree with what has been said in some of the authorities, namely, that a rent revision clause is for the benefit of the landlord alone and not at all for the benefit of the tenant. It is plainly for the benefit of them both. It is for the benefit of the tenant because without such a clause he would never get the long lease which he required; and under modern conditions it would be grossly unfair that he should. It is for the benefit of the landlord because it ensures that for the duration of the lease he will receive a fair rent instead of a rent far below the market value of the property which he demises.”

Tenants do have a point, however, in the context of rent payable. Generally, a rent review is not about the rent payable but about the rent at the review/valuation date. The rent payable is the amount payable after the rent is agreed or ascertained. Therefore, there are, in fact, two rents at rent review: 1) the review rent in accordance with the review clause and 2) the rent payable regardless.

The difference arises because of what is known as 'upward-only' rent review. 'Upward-only' does not mean the review rent necessarily has to go up. The review rent might be more or the same or less than the rent payable. 'Upward-only' refers to the rent payable after the review rent is agreed or ascertained as not usually less than the rent payable before the review. (I say 'usually' because there are circumstances where the rent payable could differ; you can find more about that here. (link awaited).

It might be thought unlikely to be cost-effective for either landlord or tenant to review the rent if the rent payable would be more than the review rent. In some instances, however, it might be beneficial for the landlord or the tenant to review the rent regardless, such as, for example, for monitoring performance.

Location is the underlying driving force for both property performance and tenant-demand. Property performance is the measure of rental and capital growth; both factors are needed to counteract and outpace what would otherwise be a depreciating asset. No increase on review is often symptomatic of a location that is static or in decline.

Property is a depreciating asset whose rate of depreciation can be outpaced by rental and capital growth. Rental growth is a product of demand by tenants according to the supply and availability of premises that would satisfy and fulfil the tenant's business operational requirements.

Tenant-demand is a driver for growth, but a premises-supply-shortage which leads to higher rents will challenge the economical rental for those businesses whose presence in the locality is part of the attraction; there is a cut-off point at which the more successful businesses will baulk at any further increase in rent. Although a rent review might be thought a private matter between actual landlord and actual tenant and of no concern to anyone else, any extra rent will increase the insurance premium cover for loss of rent and affect the Rateable Value (hence business rates payable). Also for the tenant the money has to come from somewhere and when an increase exceeds the tenant's economical rent the tenant will have to make savings elsewhere. (In my opinion, the first sign of a location entering decline is when the tenancy of a shop previously let to a multiple retailer is assigned or the premises re-let to a non-multiple retailer.)

In theory, a rent review should be a straightforward matter of the landlord and tenant agreeing the rent for the review period. In practice, it is not as simple as that. In business tenancy law, the review rent is not about how much the actual tenant could afford or how much the actual landlord wants to get a return on the investment, but the rent others would agree. And the rent that others would agree is arrived at by evaluating the evidence in the light of the terms and conditions of the lease.

Rent does not exist in isolation. Rent is the product of the terms and conditions of the tenancy upon which the premises are let, or to let. Whenever a new lease is granted, the parties and their advisers will agree the terms and conditions for the letting. There is no standard form of lease for all business premises. Consequently, the terms and conditions of each individual lease will affect the review rent.

Usually, a review is to market rent, unless the parties have agreed another basis as specified in the lease. Where rental valuation has regard to evidence, the hierarchy for best evidence is a new letting in the open market but the premises are let already (even if unoccupied) so the market cannot be tested. The alternative, which is the basis of rent review, is to assess the rent objectively: in other words, assuming the premises are available to let on a specified date at the rent that would be agreed between a hypothetical willing landlord and a hypothetical willing tenant, on the terms and conditions in the existing lease.

Procedure for review

The starting point for operation of a rent review is some form of notice.*

The form and phrasing of the notice, the timing of the notice, the mode of service, the identity of the recipient, the address for service, and so on, are all critical factors.

Where a lease requires the tenant to serve a counter-notice for the rent review, the wording of that counter-notice must accord with the wording in the review clause.

'Cutting corners’ and inventing phrasing instead of complying with the requirements in the lease often results in an invalid notice. The snag with straying from the requirements of the lease is that another version may miss the purpose of the counter-notice.

Generally the purpose of a counter-notice is to prevent the content of the notice being enforceable. Where the landlord’s notice specifies the rent, for example, it may not be enough to say that the rent specified is not acceptable.

Bellinger v South London Stationers Ltd [1979] - [1979] 2 EGLR 88 - is an example of what can go wrong: “we would hardly need to add that we do not accept your revised figure” was not considered sufficiently specific to be a counter-notice.

In Shirlcar Properties Ltd v Heinitz & Another [1983] - [1983] 2 EGLR 120 - use of the expression 'subject to contract' did not constitute effective notice to set a rent review procedure in motion when formal notice had to be given.

Use of the expression 'without prejudice' is widely misunderstood and so it comes as no real surprise to find that many surveyors are unable to grasp the effect of such wording when concluding rent review negotiations.

An offer made 'without prejudice' is binding when the offer is accepted. By adding the words ' subject to contract,' however, the presumption that the parties intend to create legal relations may be expressly negatived.

From
Rose & Frank v R Crompton Ltd (1923) - [1925] AC 445 - “the words of the preliminary agreement in other respects may be apt and sufficient to constitute an open contract, but if the parties in so agreeing make it plain that they do not intend to be bound except by some subsequent document, they remain unbound though no further negotiation be contemplated. Either side is free to abandon the agreement and to refuse to assent to any legal obligation .... "

When concluding negotiations, it is common for surveyors to head the correspondence 'without prejudice' (and/or) 'subject to contract.' In such cases, the concluded rental will be subject to the surveyor’s recommendation of acceptance. This reservation in itself is sufficient evidence that no formal agreement has been reached, even if the recommendation refers to the need for 'Board approval' reckoned to be a formality. Until an offer is made without reservation, it is not agreed and some surveyors and parties feel that withdrawal from the 'conclusion' is tantamount to unethical or unprofessional behaviour against the spirit of negotiation. Such opinion is, of course, the prerogative of the aggrieved party but it does not affect the legal position and, whereas such practice may conflict with expectations, surveyors must recognise that the law applies as much to the interpretation of rent review covenants as it does to negotiations.

* Since notices can cause problems, there is a trend away from the use of notices in the procedure. Instead, the steps taken to rent review are to go straight to agreement within a reasonable period of time, such as 3 or 6 months, and if in default then for the dispute resolution procedure to be used.

Asset Strippers

Investment in shop property is very rewarding provided you know what you are doing. Many private investors, particularly novices, do not understand how to go about it. Instead of formulating and sticking to a clearly defined strategy, in which expectations for property performance respect business tenancy principles, most investors have a scatter–gun approach, alighting upon anything that takes the fancy within their price range.

A challenge for any investor whose source of funding demands that the passing rent should at least cover the cost of the bank loan is that, unless the timing of the purchase coincides with the bottom of the market or the proposition really is a bargain and not just dressed up to look like one, higher–yielding propositions rarely come with any chance of capital growth, or at least not enough to offset inflation.

Without capital growth, which to be maintained is a product of rental increase and pro–active asset management, rather than the vagaries of investment market momentum, the asset is likely to depreciate in value through a combination of inflation, non-recoverable costs during ownership, shortening lease term, shifting trading positions and multiple–retailer branch closure. In my opinion, most peripheral trading positions have gone ex–growth. The only trading position (by which I mean actual location, not tenant covenant) to buy into is 100% prime: anything else is on a hiding to nothing, a downward spiral in the making.

Whenever I’m asked whether I think the asking price for an investment property is reasonable, my stock answer is that property generally is overpriced by about 50%. The difference is in the value of the layer of borrowing that, by virtue of the difference between the value of a property with vacant possession and the same property let on a mortgageable lease, has come into existence because the banks are comfortable with lending against cash-flow. Go back in time before property was thought of as a store of value and in a bygone era the value of land, buildings, bricks and mortar was what the real estate could be used for by the owner, as distinct from what it might fetch if sold to someone that could afford to buy provided someone else would lend the buyer the money.

Buying covenant makes sense in the context of improving the chances of getting the rent in on time, but retailers whose financial standing counts for something in the investment market are not daft. Property–cost reduction and minimising tenancy–liabilities is the mantra. Canniness is apparent with the capital–releasing of ex–growth property using sale–and–leaseback where a building let to a well–known company on a long lease with rent reviews at regular intervals is a mouthwatering prospect, tailor–made for a mortgage, guaranteed to attract keen demand and commensurate price.
Unlike the local trader whose financial decisions are likely to be curtailed by resources, whether or not the tenant has a surveyor acting for him, so may cave-in under pressure, the multiple retailer is usually in a stronger position to argue and resist; most multiple retailers have more resources at their disposal than do many of their landlords. Consequently, surveyors acting for inexperienced investors against multiple–retailers in non–core trading positions know full well that the likelihood of the landlords’ rental expectations being met are going to be slim. Managing client expectations calls for a sensitive approach in the wording of recommendation, (a skill which incidentally isn’t something readily grasped by the generalist surveyor fraternity whose advice is dismissed by the landlord refusing to concur and instead instructing someone like me with a specialist perspective). Part of the difficulty is that despite my best attempts via my website – I’d like to think other surveyors too, even though a random search on Google does not reveal much attempt at enlightenment – getting the message across to inexperience that an “upward–only” review does not mean the rent necessarily has to increase has not permeated private investor collective consciousness. Instead, the investor having bought a low yield as a result of investment–market workings sets his sights on a rental hike that would increase the return on capital to a level commensurate with the self–perceived wisdom of the buying choice.

The flight from cash on deposit and derisory interest rates and/or the volatility of dividends from stocks and shares and/or the hassle of residential buy–to–let into the higher yields of a business tenancy and perceived rich pickings of shop property investment is not without risk. The commercial property market, of which shop property is a sector, is unregulated and a paradise for the shrewd. Asset stripping is not only the transfer between connected parties: it is also the extrication by the seller of cash liquidity from the buyer. It is said that a fool and his money are soon parted but surely the millions of pounds that exchanged regularly in auction rooms are not going to result in every buyer ending up feeling disappointed with their purchase? But why not? Why when auction–fever has taken over from the arguably more thorough due diligence of private treaty “subject to contract” should the excitement of bidding before the fall of the gavel not interfere with sound judgement?
In my opinion, the most important point to keep in mind when choosing a shop property for investment is that property is a depreciating asset whose rate of depreciation is only going to be counter–balanced and tilted toward prospects for growth if the host of factors and variables that generate growth are in alignment. It doesn’t take much for the subtle link between the location and/or trading position and/or terms and conditions of the tenancy to be out of sync.

Without Prejudice

Last year someone on LandlordZONE Forum’s commercial property board was asking about breach of warranty of authority, and suggesting the landlord’s surveyor might be pulling a fast one. The question was brought to my attention by another LZ member who happens to be a client. The questioner’s facts bore a striking resemblance to a rent review I was dealing with so I asked the client to reply – I wasn’t involved with LZ at the time.

A sector of property (real estate) law, business tenancy law is a complex fast-moving subject and it is said that surveyors that deal with rent review and tenancy expiry/renewal have a far greater understanding than most. In theory, the parties ought to be able to agree without delay but, in practice, negotiations invariably take a long time to conclude. It is not the agreement that can take weeks, monthly, sometimes years, but the process of reaching agreement. Perhaps to save money on fees and costs, landlord and/or tenant will have a go at negotiation direct; after all how hard can it be to reach agreement when decision-makers communicate between themselves?

In theory, it should only take a few minutes to reach agreement, provided the first proposal is accepted. If you’re the landlord and pitch the proposal at a figure you would think the tenant could afford, even if the tenant could afford it why should the tenant agree when having regard to the terms and conditions of the tenancy it might be possible to achieve a lower rent? Conversely, if you’re the tenant and think your proposal fair and reasonable why should the landlord agree with your interpretation of fair let alone reasonable?

Rent review negotiation isn’t as straightforward as it might seem. The skill and art of negotiation comes into its own through knowing what to do when something goes wrong. Add rental valuation to business tenancy law and you have a recipe for coming unstuck and/or not knowing what to do for the best.
During negotiations, many aspects are agreed between surveyors without recourse to respective clients for instructions at every step of the way. To an extent that is sensible, most parties are more interested in the end-result than the process and really there is no point in instructing an experienced surveyor if you want a detailed explanation before the surveyor is allowed to say anything to the other side. Of course, it all depends upon the client’s experience of the process and confidence in the surveyor, neither practicality and/or emotion is always obvious no matter how assuring at the onset. Some time ago, I had the misfortune to represent a tenant whose attitude I likened to demonstrating a new car only for them ask you to tell them the name of the person that harvested the latex from the tree that was used to make the rubber for the tyres.

Unless the lease requires a proposal to be specified in a notice, it’s not necessary for the landlord or the tenant to indicate a rent as a basis for the negotiations. Even so, it is common for a proposal at the onset and for ensuing discussions for the reaching of agreement to be ‘without prejudice’.

The expression ‘without prejudice’ means “without prejudice to my right to contend for the full amount to which I assert I am entitled”. In the context of a dispute where terms of settlement are offered, the effect of that will be that, if no agreement is reached and the matter goes to arbitration (or to court), the discussions and any concessions made in the course of them cannot be referred to or relied upon.

The policy of the law is to encourage the compromise of disputes. in general, a statement (whether written or oral) made in an effort to compromise a dispute is taken to have been made on a “without prejudice” basis and is not admissible in evidence unless both the maker and the person to whom it was made consent.

Since ‘without prejudice’ communications are not normally disclosable, one might think that anything can be said without fear of reprisal, but use of ‘without prejudice’ should not be taken for granted. The parties must make it clear at the onset and for the duration of the discussions (if only to be on the safe side) that the negotiations or communications are ‘without prejudice’. Failure to do so, especially where oral communications are involved, could result in a binding agreement which end up causing all manner of difficulties. For example, it has been held that on request by a tenant of the landlord’s consent for licence to assign the terminology used in preliminaries could give rise to consent being granted, and with rent review notices, ‘without prejudice’ positioned in the wrong place can render the notice invalid.

An offer to compromise a dispute is usually inferred as made without prejudice, unless the circumstances negate such an inference. Therefore, whether or not a party actually used the words “without prejudice” on the document is not determinative. Furthermore, terms such as “off the record” and “confidential” have no legal significance.

A ’breach of warranty of authority’ is a rare example of inexperienced use of the terminology ‘without prejudice’ during rent review negotiation. In principle, an offer made ‘without prejudice’ is capable of acceptance, provided the acceptance is otherwise in an open letter or where any condition would be no consequence – the expression ‘subject to contract’ is not always an escape route. When the party upon whose behalf the binding offer is made back-tracks, the agent for that party becomes personally liable and can be sued for damages; hence the breach of warranty of authority. Of course, an agent cannot force the client to agree – agreement is the client’s prerogative – but to make an offer in a form that is capable of acceptance presupposes the client is agreeable to the possibility the offer would be acceptable.

Changing Market and Varying a Lease

The definition of ‘lease‘ is "the grant of a right to the exclusive possession of land for a determinate term less than that which the grantor has himself in the land". In practice, a lease is a document that embodies the terms and conditions of the tenancy that are agreed between the first landlord and first tenant. How agreement is reached, whether any terms and conditions were willing, conceded or compromised, will vary depending upon the bargaining strength of the original parties.

Leases comprise 1) what would be called the principal details: for example, rent, start date, duration of term, frequency of rent review, repairing and decorating covenants, service charge if any, insurance, permitted use, alienation, break clause, and any special requirements; and 2) the ’small print’: the words and terminology, the sort of stuff that the parties often leave to their respective lawyers to agree.

The contractual term of a tenancy is often for years, and during that period of time the market for the premises and/or the style of lease is continually changing. The identity of either or both of the original parties might change, sometimes more than once, since the lease was granted. Terms and conditions may become outmoded, new legislation might have come into operation, case–law can override an intention, and different advisers analysing the terminology in the light of the prevailing market might come up with different interpretations on what was agreed by the original parties. Wording and phrasing ranges from precedent to novel as draftsmen try to be both conventional and futuristic, but frankly it is anyone’s guess how successful a lease would be at withstanding the test of time.

After completion the wording of a lease cannot be changed or varied except by mutual agreement, or rectification. Rectification is the correcting of mistakes in drafting which, judging by communications before the lease was completed, one or both parties never intended. Usually, rectification can only be done between original parties. Otherwise variation by mutual agreement occurs as a result of either the tenant or landlord requesting a change.

For the landlord, the usual reason for wanting a variation is either to maintain or enhance investment value. A product of the direction of the market, investment value is a measure of performance for the location and type of property. For the tenant wanting a variation is to do with flexibility of terms and conditions and marketability of the tenant’s business, especially when business and premises are closely bound up through having a secure lease.

All original parties may agree whatever changes they like. Problems involving variations are only likely to crop up when the tenant is an assignee in default and the landlord calls upon the original or former tenant to perform the covenants and pay the rent under privity of contract.

The variation would be recorded in a Deed of Variation or where a variation is agreed in conjunction with something else incorporated into a Licence for that other matter. Unless the first or outgoing tenant and guarantor also agree to the variation, their respective obligations under privity of contract will end on the date of variation. That may not matter if the former tenant and/or guarantor are “people of straw” but where substantial and the covenant of the former tenant is a feature of the investment, the landlord considering a request from the incumbent tenant has to weigh up the consequences of a variation, and whether the old or new rules for privity of contract would apply.

From the landlord’s perspective, to have the previous tenant still on the hook is a comfort, whether or not via an authorised guarantee agreement, (”AGA”). Outgoing tenants are not daft. Rid of the premises, they will try to arrange their financial affairs to also be rid of on–going liability. Most individuals are stuck with taking a chance. For incorporated businesses, it’s a choice between dormant, dissolution, or administration and pre–pack, and restructuring. Using dormant companies, tenants can run the business at the premises through a different company to the company in whose name the lease is vested. The consequences for the landlord’s investment are weakening: for example, any other assets of the tenant’s (old) company would be transferred to a new company, the old company’s name then changed, the new company changes its name to that of the old company, the landlord be none the wiser.

As an example of what can go wrong after a variation, recovering the full annual rent of a stepped increase in rent payable after review has been held to be unenforceable under privity where the lease makes no provision for stepped increase. In the event of a disclaimer by an assignee's administrator and claim against the original tenant under privity, I wonder whether monthly rents might not also fall foul.

Generally, rent is yearly and payable in instalments. Recent leases might incorporate provision for payment quarterly or monthly, depending upon the tenant’s preference, but where monthly rent is agreed in a side–letter, possibly also a non–transferrable personal concession, it is questionable whether the side–letter would be deemed a variation. Side–letters are useful at the time but if not properly drafted can render the entire agreement void.

Another form of variation is the confidentiality agreement. As secret documents, we are not supposed to know about them, but their use is widespread. A confidentially agreement is a side–letter for varying the lease without an overt deed of variation. A confidentiality agreement could be disclosable under certain circumstances, such as legal proceedings, but one has to remember to ask.

With short leases upon which nothing much rests or where the landlord is relieved the property is let, the consequences of a variation to the original lease are unlikely to concern. But where the value of the investment hinges upon what was agreed at the onset the consequences of a ill–thought through variation may be dire.

Inexperience and business tenancies

Tackling a business tenancy matter is full of pitfalls for the unwary but not knowing that is one reason many landlords and tenants will have a go themselves. Another reason is a desire to save on costs. Costs mean the money has to come from somewhere!

In the relationship between landlord and tenant, discussion, also known as negotiation, involving a business tenancy ought to involve simply a literal observance and enforcement of the terms and conditions of the tenancy, but invariably extends to matters of opinion.

To the inexperienced it may seem weird for the parties to have gone to the time, effort and expense of having a lease drafted and approved by lawyers only for the wording of the completed document to be afterwards subject to matters of opinion. But that is a consequence of no standard form of business lease in use generally, combined with the art of drawing comparison which enables the experienced–eye to find fault.

Where inexperience can go wrong is in assuming the wording in the lease may be taken as read, a presumption in favour of reality, which in many instances might be so were it not for the possibility of case–law and/or any overriding legislation. When clashes arise, often they are fuelled by a conflict between a) what the actual landlord or actual tenant has in mind and b) what the lease actually says and business tenancy law and valuation permits.

That conflict may be summarised as the difference between the subjective and objective. The subjective is what the actual parties agree before entering into a binding contract, whereas the objective is what the actual parties would like to achieve after they’ve committed to the lease.

Theoretically, the objective should be shared as if a partnership, but often the interests of landlord and tenant are opposed. A difference in outlook that can be aggravated when either one or both parties are the successors to the original landlord/tenant and/or when the bank is breathing down the landlord’s neck and/or the tenant’s failings are blamed on the state of the economy.

Being a landlord is trying at the best of times. It is not unusual for what starts as a routine fairly straightforward matter to turn into a complex situation, whereupon it may become cheaper to pay an adviser to unravel and resolve the problem than for inexperience to pursue. The main reason for a change in direction during discussion and negotiation is that presented with a thorny issue and difference in opinion a little knowledge is a dangerous thing.

When it comes to information about business tenancies, the internet has a lot to answer for. When you are looking for guidance and free advice, there is an abundance of information, including contributors to on-line forums. But of the freely available information, most is either too general to be of much use, or too sophisticated to be easily understood by the inexperienced.

On forums or asking around, there is the issue of just how much detail an inexperienced person thinks important to mention and what a knowledgeable contributor or adviser needs. There is also the delicate matter of actual experience vs classroom text-book thinking. Business tenancy law and valuation is not a subject in which to to chip in with residential buy-to-let or emotive unfair contract consumer-oriented thinking.

Some problems may lend themselves to definitive solutions, but that presupposes all the facts are known, not just those the questioner would think relevant. Often, there is a vast difference between the academic and in practice. Firing off a warning letter may not have the desired effect. At rent review, the landlord’s intention to pressurise the tenant to concede agreement for fear of costs can back-fire.

Do–It–Yourself business tenancy management may be learned on the job but the art of DIY is not knowing what to do, but knowing what to do if something goes wrong. Generalising about business tenancy law and valuation is unlikely to apply to a particular situation because there is no standard form of business lease.

Each lease is different; in the drafting of documentation, words and phrasing are fashionable, and the use of precedents widespread and followed slavishly regardless. Amongst the ’small print’ is scope for different interpretations that can often result in substantial impact on investment performance.
In the prevailing market is a dash for yield. For successful investment, yield is often the least important, just one of many factors to take into account but, to the inexperienced, yield and immediate return on capital tend to be all that really matters.

Commercial property is an illiquid asset, not a safe-haven substitute for cash on deposit. The commercial property market attracts all sorts, inexperienced buyers are easy prey for shrewd sellers, inexperienced landlords and inexperienced surveyors soft touches for experienced tenants and cunning advisers. Business tenancy law and valuation is in a world of its own, another language. It is not always logical, things don’t automatically follow.

Generally, the higher the yield, the less chance of capital and/or rental growth, and the greater likelihood of problems arising. Before buying, questions include would you get your money back, and how are you going to make a profit?

As a landlord, to save costs and maintain yield, by all means manage the investment yourself and deal direct with the tenant but if you come unstuck then don’t expect advisers to welcome you with open arms. It is not only the market that is polarising between the successful and the rest but also experienced advisers are distancing themselves.

On-site Parking

Not all businesses aspire to be in purpose-built premises and for corporate image there is something to be said for the appeal of former residential dwellings used as offices, shops, workshops or hotels, particularly when located in main-road positions. One attraction is the likelihood of off-street parking where the front garden provides a forecourt for on-site car parking.

In many places, demand for parking spaces exceeds supply so the availability of on-site parking may enhance the value of the property. Where service roads exist, such as behind shops, access may be narrow, congested, the road surface uninviting. Accommodation roads (in front of the building) are frequently full up all day or yellow-line restricted and traffic warden patrolled bays with pay-and-display meters. The cost of parking in council or privately owned car parks can be expensive and a deterrent to motorist visitors and shoppers. Businesses that provide free parking for staff and customers enjoy a competitive edge, and generally premises that include on-site parking for tenants and occupiers are more valuable and readily lettable.

Where a property without rear vehicular access fronts the public highway, there may not be anything to prevent the owner or tenant from converting the front ‘garden’ to hardstanding to create a forecourt open to the adjoining highway, (assuming no restrictions in the title or tenancy). But free-standing wedges in the road to facilitate driving over the kerb, as can be spotted in residential streets, would be breaking the law and enforcement action could be taken to prevent such practice. Furthermore, the person may become liable for any damage to the surface or sub-formation of the footway or any utility services damaged as a result of that action.

If you intend to drive a vehicle over the public footway into your driveway/forecourt off a public highway, then you would need a dropped-kerb. A kerb is a stone edging to a pavement or raised path between the road and the path/pavement. Kerbs separate road from roadside, discouraging drivers from parking or driving on pavements and verges, vehicles can be destabilised if they hit the kerb; kerbs also provide structural support to the pavement edge, can be used to channel runoff water from rain, or melted snow and ice into storm drains, and are aesthetic: kerbs look formal and “finished”. Kerbs add to the cost of the road so are generally limited to urban areas. Kerbs are normally 90 degree vertical-faced but slope-faced kerbs with shallow reveals (the lip between kerb and paving stone) allow vehicles to cross at slow speeds. Dropped-kerbs are cuts in the kerb to allow vehicles to cross between the road and off-street.

Depending upon the importance of the road, planning permission may be required. Whether the council would allow a dropped-kerb to be installed where none exists already depends upon the position of the dropped-kerb in relation to the highway and wider consequences. Reasons for refusal (which can be appealed against) include the property is on a bend or at a road junction, a tree is in the proposed crossing, street furniture or lamp-lighting may impede access, the property is close to traffic signals and/or a designated pedestrian crossing, there is a steep slope between the property and the road, the hardstanding and/or visibility isn’t sufficient. The installation would have to be carried out by an approved contractor, with all costs and fees paid by the property owner.

During the early 1970s, when I was a partner in my late father’s firm of chartered surveyors in Harrow, Middlesex, there were several ex-houses nearby that were used as offices and whose front gardens had been converted into forecourt parking. When I set up my own practice in 1975, I used to park on the forecourt of my office building in South Harrow, even though that meant driving over the kerb and a wide pavement. Long after I relocated my office, the council erected barriers on the pavement to prevent that habit continuing. The owner of a property that abuts the highway has a common law right of a frontager to access the highway from any part of his property. However, that right can be modified by a highway authority exercising statutory powers to improve or maintain a highway, and to carry out works even though they many interfere or obstruct frontagers’ rights; which is precisely what happened to a solicitor who since 1969 had used the forecourt in front of his office (ex-residential) in Station Road, Harrow for parking, manoeuvring cars over the public pavement and to exit in reverse. No planning permission existed for that means of access but the use had continued for so long that any breach of planning control was immune from enforcement.

In
Cusack v Harrow London Borough Council [2011]*, the Court of Appeal held that Patrick J Cusack & Co were not entitled to an injunction restraining the Council from erecting the barriers, but that under the Highways Act 1980, the Council would have to pay compensation because the Court considered the Council’s proposed action and reason for take it fell squarely within s.66(2). The Council appealed and in 2013 the Supreme Court ruled that compensation would not be payable because the Council could choose to use the s80 route, thereby avoiding paying compensation.

Of no comfort to property owners to be reminded that, where there are two statutory routes to achieve the same result, a local authority is entitled to choose the route that imposes the least burden on the public purse, provided that this is not unreasonable or an abuse of power, it is worth remembering that the continuing value of premises where unofficial forecourt parking has been in place for years could hinge on indifferent councils.

Mixed User Buildings and Service Charges

When a building comprises ground floor commercial premises let on a business tenancy, and upper part residential flat sold on a long lease, there are two ways for the landlord to recover the costs and expenses incurred by the landlord in connection with repair and decoration of the common parts of the building, such as main structure walls, foundations, roof, etc.

One way is a ‘pay-as-you-go’ clause in both leases whereby the respective tenants separately covenant to reimburse the landlord whenever expense is incurred. The other is a service charge, payable part in advance, the balance after the end of each yearly accounting period.
Even though when repairing, etc., covenants are only partly the tenant’s responsibility, there may not be a reciprocal covenant on the landlord to carry out the work. The CML likes defined responsibility, basically for the landlord to also covenant, but to be obliged might not suit the landlord. Even if it were implied that if the tenant were not responsible at all, so surely the landlord would be, there is a practical difference between enforcing an implication and actual.

An advantage of ‘pay-as-you go’ is that the landlord may not be obliged to the tenant; the disadvantage is having to pay for the work before recovering from the tenant. With a ‘proper’ service charge, where an interim payment is in advance, the balance at the end of the charge accounting year, the landlord would have money up front and/or in the kitty.

For what might seem routine matters, landlords frequently encounter resistance from tenants when applying the wording in a lease literally. Services charges, along with building insurance, are amongst the thornier issues between landlord and tenant, and with mixed-user properties services charges can be fraught with difficulty.

The commercial property market is largely unregulated and a lease is a commercial contract which means the parties are deemed to know what they are doing. Residential property is largely regulated and oriented towards consumer-protection legislation. The main reason, I suspect, is that residential tenants pay using net income after tax, whereas for businesses leasing commitments are tax-deductible.

With commercial property, interpretation of the lease is a separate issue, but otherwise it doesn’t matter how open-ended a cost commitment, the courts are unlikely to interfere. Not so with residential property where regardless of any contractual agreement, the Landlord and Tenant Act 1985 (as amended) requires the landlord to comply with a formal consultation procedure in connection with qualifying works, failing which the maximum amount recoverable from the lessee is £250.

The Landlord and Tenant Act 1985 is to ensure residential tenants are not required to pay for unnecessary or defective services, and/or for the payment for necessary services to be provided to an acceptable standard. The gist of
Daejan Investments Ltd v Benson and others [2013] is that failure to comply with the minutiae of the consultation procedure ought not be an opportunity for lessees to wriggle out of payment. However, per Phillips v Francis [2012] a landlord has to consider overall expenditure on qualifying works, the whole of which determines whether the leaseholders have to be consulted, even though the charge would be £250 or less for each individual leaseholder.

Long leaseholders may like to regard themselves owners, they are not: all they have is use of the space inside the premises, together with the right for the purpose stated in the lease for the duration of the term (subject to any rights on expiry). Everything else belongs to the landlord (subject to any exceptions) so arguably it is socially fair and reasonable when the landlord wants to carry out works at the tenant’s expense for the tenant to have a say in how much should be expended.

Generally, the landlord wants to do the works; tenants may be less inclined to make the first move when they know it is going to cost them. With mixed-user buildings, where the business tenancy may include tenant-enforceable covenants and/or tenants undeterred by legal proceedings it is a question of who wants the works done and the urgency.

In a matter I dealt with for a landlord of a mixed-user building, the residential lessee wanted repairs done urgently because the state of the building was deterring his prospective (sub)-tenants. He informed my client it was the landlord’s responsibility but would get the work done provided the landlord would reimburse approximately £5000. I advised that despite the lessee having indicated footing the bill, the work couldn’t go ahead until the consultation had been complied with, otherwise the lessee could refuse to pay more than £250. I wrote to the lessee to explain. I was told I could forget any suggestion of him paying my fees, let alone another surveyor for supervising the works. In response, I provided a copy of the lease whereupon I was questioned whether the fees were reasonable. As the matter progressed and insistency of urgency intensified. It transpired the estimates the lessee had obtained were verbal, so I set about obtaining written estimates from the several contractors, The lessee said the lowest price should be accepted, but the works proposed by the contractor would have resulted in an improvement not a repair, so not recoverable. Mentioning that, while scaffolding was erected, my Client could get some other work done, in the event the lessee told us to forget it, he would get the work done at his own expense.

Where the landlord wants to undertake works, then the consultation procedure must be satisfied with the residential element before the work is started. Where the commercial tenant wants the landlord to do the works as a matter of urgency, the landlord might have to decide whether preferable to endure the inevitable delay in getting the go-ahead from the residential tenant or go ahead regardless in order to pacify the commercial tenant and avoid any proceedings.

Shop Investment

I have resisted commenting on the Portas review of the ‘High Street’ and ensuing media and industry reports, because all of what has happened, is happening, and likely to happen I wrote about years ago in my newsletters for clients and contacts. Years ago, it wasn’t difficult, at least not for me, to predict with certainty what was bound to happen as a consequence of retailer expansion combined with a failure by directors to recognise let alone appreciate the shift in attitude amongst shoppers. In resisting also the temptation to say I told them so, there is, nevertheless, a lesson to be learned, the message of which may still not be appreciated. 

A difference can exist between the value of a shop property with vacant possession and its value as an investment. Generally, in prime trading positions, the definition of which will vary depending on retailer activity, the number of propositions for sale is few and far between.  One reason for scarcity is that where tenant demand for premises exceeds supply the market rent and prospects for rental growth could exceed comfortably the value with vacant possession; in short, the property has investment potential.  

In secondary positions, the definition of which also varies, the investment potential is by no means as identifiable. The availability of propositions is often dependent upon incumbent owners’ reluctance to sell, or be able to afford to sell if overly indebted. Generally, private investors are tax- and loss-averse so less likely than institutional and professional landlords to rejig portfolios to synchronise with changes in retailing, and will often hang on to ex-growth, problematic, and empty premises in the hope of better times ahead. 

Investment is about becoming better off than you were, but successful investment is about timing and not every shop property has investment potential . Buying a vacant property let’s say for £300,000 and letting at £30,000 pa - 10% yield (ignoring costs and tax) - means that after 10 years, you’ve your money back plus a property that, all other factors remaining constant, would fetch £300,000 but, adjusting for likely inflation, would buy less than today. Property has a reputation as a hedge against inflation, but the market is inefficient, so capital value does not have to go up, and neither does the rent. There are plenty of places where values have remained static for years, or fallen. An ‘upward only’ review to market rent during the 10 years may not help: all that means is that the rent payable
after the market rent is agreed or ascertained will not be less than the rent payable before the review (unless provided for in documentation). And even if the market rent does increase, no reason to assume a commensurate increase in capital value: a rent increase might merely counteract a fall in capital value. 

In the shop property market, a strong correlation exists between investment potential and tenant demand. An investor that ignores, overlooks or does not appreciate the subtle influences affecting demand does so at his peril. The landlord owns the building, not the tenant’s business. . 

Often the price of a retail property investment is based on an artificial evaluation that bears little or no relationship to the underlying value of the property. Ignoring special situations, such as redevelopment, the perceived difference in value may come about from creative thinking. For example ‘yield compression, a feature of the pre-2008 boom years, is valuation by reference to interest rates. An inflated method of pricing, the downside of which is evaporation the moment the supply of cheap money dries up, as the banks have discovered in the undoing of investors that had overpaid. Could it happen again?  The market is awash with cash-buyers, stock market emigrants, SIPPers, and overseas investors for whom the rate of exchange makes commercial property seem good value, mostly buying on yield. 

As a rule, it makes more sense to buy at or close to the bottom of the market. However, quite apart from the opportunity being in what you
actually buy, rather than just anything, most investors shy away from the bottom of the market; either they don’t have the experience to assess whether prices are rock-bottom or they get petrified by tales of doom and gloom. The bottom of the market is a paradise for the shrewd investor. The buyer that would need a mortgage before completing the purchase, let alone exchange contracts, is not in the same league. 

Although timing the bottom makes sense in the context of possible uplift, it is often better to buy when prices are higher because rising prices are more likely to bring out the sellers of propositions worth buying. However, the question is why are prices higher? The answer is not necessarily an improvement in confidence; in the prevailing climate, it is pursuit of yield. 

When there are ‘extra layers’ between buyer aspirations and the underlying value of the property, the buyer can be fooled into thinking the investment would at least maintain the purchase price. That would only hold true when others share the same attitude and there is enough momentum for the proposition to be re-sold for at least the same price. If you are buying to keep indefinitely and/or for a pension, momentum is risky: it is difficult to predict when the attitude might change, also how far from the end or close to the start of a momentum your timing. Waiting for others to make the first move is ‘confidence compression’ and is nothing to do with the underlying value of the property. 

Underlying value is affected by the calibre of tenant demand for the premises. However, where many investors come unstuck is in equating tenant covenant with trading position. In my opinion, prevailing higher yields are not good value compared with the recent past. In my opinion, the lower yields of yesteryear were the aberration, the higher yields now the norm.

Privity of Contract – AGA

It is an established rule of English law that a person can only enforce a contract if he is a party to it or a lawful assignee of the benefit of the contract. In the context of a business tenancy, the "privity of contract'' doctrine means the first (original) tenant can assign his interest in the tenancy (presupposing the lease permits assignment), but not his relationship with the landlord.

Before the Landlord and Tenant (Covenants) Act 1995, the first tenant remained liable for the rent, etc throughout the term of the tenancy, regardless of assignment. An assignee default at any time meant the original tenant could suddenly be presented with a demand for rent at any time. Also, privity of contract did not then include any right for the original tenant to take over the remainder of the tenancy. How far down along the line the landlord could pursue an original tenant was brought home to a friend, a beneficiary of a will where the deceased had been the original tenant.

After 1 January 1996 when the 1995 Act came into operation, the change in the law introduced what is known as an Authorised Guarantee Agreement, or “AGA” for short. Now, and assuming completion of an AGA, the first tenant on assignment only remains liable for the duration of the first assignee’s interest in the tenancy. When that first assignee assigns, the first tenant bows out and the first assignee becomes liable for performance of the second assignee’s interest, and so on. Along with the right for the outgoing tenant to take over the remainder of the tenancy should its incumbent assignee default, the Act also introduced a formality into what had been largely dependent upon case law whereby a landlord can specify in the lease the criteria that a proposed assignee has to satisfy to avoid any claim the landlord is being unreasonable in refusing consent to the assignment.

Any joy that landlords may have jumped for dissipated when it was realised that draconian criteria could have a deprecating effect at rent review. Consequently, the criteria have been softened and case-law has added to the tort measures of Landlord and Tenant Act 1988 by providing an indicative time limit on how long may be allowed before it could be said the landlord is unreasonably withholding or delaying consent.

Unlike a new letting in the market where the landlord can refuse offers without having to give reasons, a tenant wishing to assign is presenting the landlord with a substitute tenant whose financial or investment covenant status the landlord may have little or no choice but to accept. Even so, landlords are not obliged to ‘rubber stamp’ a tenant’s application to assign. There is no reason why detailed enquiries may not be made and actually it is prudent to do so. Not only for the landlord’s benefit, but also for the outgoing tenant for whom the added protection of the landlord’s carefulness might prevent the outgoing tenant’s performance as guarantor from ever being called upon. To the landlord, what matters is not whether the assignee could afford the rent out of the business, whether or not the business at the premises is also being disposed of, but whether the tenant could afford to pay even if the business failed. Although few tenants are of independent means, business tenancy law assumes all tenants to be so; generally, rent and compliance with other terms and conditions of the tenancy is nothing to do with how the tenant chooses to use the premises.

Amongst larger companies, there is a preference for either underletting or surrender if possible. Assignment is to be avoided because of the risk of privity bounce-back through assignee default. Underletting enables the tenant to keep tabs but has its own problems from procuring a reliable tenant to one that does not mind, should the tenant or lease require, the underlease being contracted out of the Landlord and Tenant Act 1954.

The value of an AGA to the landlord depends upon whether the outgoing previous tenant can be traced if need be. But what an AGA does not have any control over is whether the outgoing tenant would have any money or assets for the landlord to call upon for the AGA to be honoured. Where the outgoing tenant is a weak covenant or shrewd, the success in whether better for the landlord to ask for a deposit in exchange for scrapping the AGA depends upon how canny the outgoing tenant.

Where a premium for the lease is being paid, or the leasehold business as a going concern at the premises is to be sold, in my experience, few tenants seem too concerned as to the long-term risk of assignee default. The trend for tenancy term 10 years even with a tenant break clause at the 5
th year is nevertheless a long period of time in which anything could happen. On the face of it, outgoing tenants that are individuals or partnerships may not be able to do much about minimising the liability but outgoing tenants that are limited companies with no guarantor may be in a stronger position to dump the liability.

As for pro-active management to capitalise on any opportunity to enhance the value of the reversion, landlords should not unwittingly limit the potential in the AGA cushion by varying the terms of the tenancy for an assignee, because that could limit the outgoing tenant’s guarantor of the assignee’s performance to the date of the variation. To be on the safe side, it may be better to vary terms of the tenancy before the AGA is entered into, provided any variation would not fall foul of any unreasonable criteria in the lease, or invoke the wrath of the Landlord and Tenant 1988. Treading carefully at every stage is the name of the game. There are no easy answers, it all depends on the circumstances.

SIPP and Commercial Property

On 14 March 2013, LandlordZONE reported that growing numbers of retirement savers with self–invested pension plans (SIPP) are building up their pension pots by putting money into commercial property, the main reason for the increase that business owners are buying their own premises. Along with obvious tax advantages, it is suggested buying your own premises to form part of your pension is probably a good move. But is it really?

When a business tenant becomes the landlord as well, a different mindset is called for. Criteria for choosing premises for occupation differs from what is needed for appraising whether the property would make a good investment. With an arm’s length relationship, the landlord owns the property, not the tenant’s business. When the parties are connected, the tenancy can be structured to be tax advantageous but, while tinkering for tax is prudent, for property investment it may be wrong. For example, when the business pays more than market rent, an objective appraisal of the investment would be over–rented, and quite possibly down-valued.

The same applies when, for a tenant, ownership enables a new lease to be granted when the business at the premises is sold as a going-concern. Business owners selling a going concern will grant a new lease to the buyer with the rent either low deliberately in order to maximise the price for the business, or at a level the business can afford. A low rent to begin with assumes that on review the rent would be increased to full rent. But that way of thinking presupposes, all other factors constant, that the terms and conditions of the lease are designed to achieve the higher rent on review. Often they are not. As I said in my article in the February newsletter, leaving the drafting to a lawyer can be a mistake. As for the rent the business could support, it is quite possible the amount would exceed the market rent at the review date, resulting in no increase. Since, per business tenancy law, the tenant’s ability to afford more is irrelevant, it is not uncommon for an initial rent to remain unchanged over the entire term of lease; and thereafter, to make matters worse, the rent lower on renewal of that lease. Moreover, not all businesses are property-specific: a buyer might relocate the business, get rid of the lease or vest in a dormant company, and leave the landlord with less-security.

For pension planning, the higher yields that commercial property offers may seem good value compared with the peak of the market about five years ago, and with lower returns and volatility elsewhere a high–yielding investment, particularly where the relationship between landlord and tenant is not arm’s length, safety of income with relatively little hassle commercial property may fit the bill. But there is more to commercial property than immediate yield. Essentially, property is a depreciating asset whose investment potential is a combination of capital and rental growth, neither of which are necessarily linear nor logical. It is possible for capital value to go up or down or remain the same regardless of the rent, and similarly for rent to remain unchanged for years regardless of growth elsewhere. Property is an illiquid asset so while a commercial property investment can be mortgaged, cash is only realisable when there is a buyer at the price required. Even when an investment is regarded as an annuity, there is no certainty the tenant would remain solvent or renew for a term or at a rent commensurate with pension-requirements. As for saleability and funding, there may also be a difference between valuation theory, buyer expectations and mortgage lending criteria. The only ways to profit are either to buy a bargain or when the capital value of the property if sold with vacant possession or subject to an existing tenancy exceeds the purchase price including all costs during the ownership, tax payable, loss of interest on equity, and adjusting for inflation.

All types of business premises fall within the commercial property remit; shops, offices factories, warehouses, pubs, leisure, etc. Property has a reputation as a hedge against inflation and agencies report that commercial property does increase in value, but the commercial property market is not one big market where everything happening necessarily affects each individual property. Furthermore, because there is no standard form of lease, the terms and conditions of the actual lease can make or break the investment. As for pricing, shrewd professionals can dupe the inexperienced buyer into over paying; a tenant may be expected to pay more than an investor. A difference, often substantial, can exist between the value of a commercial property with vacant possession and the same property let; also the remaining duration of the contractual term can affect value, so too the identity and financial status of the tenant in occupation. During the boom years, the driver for rising prices was yield compression, even though the intrinsic value was often unchanged. Countless investors sucked in by the momentum now find themselves lumbered with commercial property which has gone ex–growth and where the property may well be unsaleable without accepting a thumping great loss.

For successful investment in commercial property, the art and skill is all about judicious choice. Pension planning is a long–term commitment to uncertainty. If you are going to buy and hold commercial property in a SIPP then the question is whether the proposition stacks up if you ignore the tax advantages and any tinkering with the tenancy. As for advisers, the people on your side should also be able to think long–term. It’s no good jumping on the bandwagon, demand for commercial property is intertwined with infrastructural changes in the business sector. For the investor, whether landlord or tenant, the ability to select the right commercial property from a vast array of propositions is about identifying the places and properties that still have potential for growth and investment performance.

Danger in leaving drafting to lawyers

With commercial property, the relationship between landlord and tenant hinges upon the terms and conditions of a tenancy, commonly known as a ’lease’ (a lease is the document). When a lease is granted, the onus is on the landlord to draft the wording and the tenant to approve. When the lease contains a rent review, with the rent to be reviewed to the market rent, as distinct from a formula such as index–linked, the lease will incorporate a ’second’ lease known as the “hypothetical lease”.

The hypothetical lease is all about how the market rent is valued. Rent is the product of the terms and conditions of the tenancy upon which the premises are let. The object of the hypothetical lease is to replicate those terms and conditions, but it does not have to replicate precisely. The wording of a hypothetical lease requires careful thought. When landlords and tenants leave the drafting to their respective lawyers, as happens invariably, the draftsmen are likely to follow precedents, often slavishly. Use of precedent is widespread and time–saving, but the snag in following what someone else has agreed involving other circumstances is that the consequences in practice for the parties in question may not be appropriate.

Whether the landlord’s or tenant’s intention could back-fire depends upon whether the wording attracts positive or negative connotations of material importance. Amongst issues where the landlord’s intention can back-fire involves the method of dispute resolution. There are two different methods, commonly known as ‘arbitration’, but whose rules differ. When the procedure is arbitration, any wording in the lease requiring each party to pay half the arbitrator’s costs is void under the Arbitration Act 1996. Also, while an arbitrator can award costs to the winner, it is not only the arbitrator’s costs that the loser could end up paying but also the loser’s costs. Where the procedure is determination by independent expert, whether the expert has jurisdiction on costs depends upon the wording of the lease: where the lease is silent one party could end up paying the whole of the expert’s costs.

If at review the rent cannot be agreed then the prospect of having to shell out an extra several thousands pounds plus vat to have the rent fixed by a third party can be daunting. It may become a question of extra costs versus worthwhile. Since ’armchair’ landlords tend to regard the dispute procedure as a last resort to be avoided if at all possible, many landlords tell their surveyors they do not want to go to ‘arbitration’ it doesn’t take much for a well–advised tenant to prey upon landlord fear by using the ploy of extra costs to obtain no increase. The same goes for tenants that concede more rather than pursue the (lower) market rent, only to find themselves stuck paying the higher amount for the duration of the term.

Costs ought not be considered in isolation. For a landlord, any increase will, provided the rent payable is ‘upward-only’ (not less than rent payable before the review) stay at that minimum level for the remainder of the term, possibly longer. Any uplift in rent can increase capital value and indicate investment performance. For a tenant, paying more than absolutely necessary will, assuming the upward-only proviso, endure for the term and possibly any holding-period after expiry of the tenancy, and can affect the marketability of the lease and sale of the tenant’s business as a going-concern.

Allowing the drafting and approval to lawyers working in isolation without input from surveyors can be a mistake. A lease is a fixed document, whose content may only be changed by mutual agreement (or rectification should a genuine mistake made by the original parties) but the market is continually changing. Wording from the past may not be such a good idea now or in future.

A prudent landlord will want a surveyor to assist the lawyer in drafting the lease, likewise a prudent tenant. Lawyers may have the theory at their finger–tips but surveyors deal with the practicalities. The difference is between the subjective and the objective. The lawyers represent the subjective, namely the actual landlord and tenant respectively, but at rent review the actual parties take second–place to the objective, the hypothetical landlord and hypothetical tenant. For subjective aspirations at rent review to be achieved, the hypothetical lease must be complementary.

Where a property is bought already let, the new landlord could be lumbered with a lease whose terminology is unfavourable to the investor’s expectations. Appraising a proposition without considering the impact of the terms and conditions of the existing tenancy can result in overpaying for the investment. For example, of a building that has been structurally enlarged, the question to whom does the rental value of the enlargement belong can be answered by the documentation.

Ideally, the hypothetical lease should allow for changes in the market, but predicting is not easy even if you think deeply and long-term. For matters shown to be contentious the tendency is to include the best of both worlds. For example, whether the term in the hypothetical lease is the original term or the unexpired term; should the original term run from the commencement of the tenancy or the review date.

Of course, any intention one party has via the hypothetical lease is only likely to succeed when those on the other side are inexperienced or have no choice at the drafting stage. At rent review, anyone can barter but for negotiating a rent review to market rent one needs a grasp of business tenancy law, rental valuation, and tenancy-psychology. For those of us surveyors whose job is to scrutinise ‘small print’ with a view to finding lucrative angles and loopholes for clients to exploit, the leaving the drafting of leases to lawyers can provide rich pickings.

Letting a Tenant off the Hook

With a business tenancy, agreeing the documentation is rarely straightforward at the best of times so, unless the lease contains a tenant–break, a landlord won't normally expect the tenant to want to quit before expiry of the contractual term.

When a tenant asks to be let off the hook, whether to agree or refuse is not necessarily an easy decision.  The preference, normally in the lease, is to want the tenant to assign its interest or underlet the premises.

For the tenant, both alternatives may be fraught. The tenant must procure an assignee whose status either satisfies criteria or, if the lease does not specify criteria, to ensure no grounds upon which the landlord could reasonably refuse consent. An acceptable substitute could prove hard to find where the supply of ’decent’ tenants has dried up.

On assignment, and depending on the date of lease, the outgoing tenant might be required to sign an authorised guarantee agreement, whereby per privity of contract the outgoing tenant remains liable for the rent, etc., should its assignee default and only bow out after that assignee assigns. For leases before 1996, the first tenant remains liable throughout the term regardless. Privity can prove onerous.  The outgoing tenant has no control over its assignee's conduct, the landlord’s enforcement notice comes out of the blue.

With under–letting, the tenant-landlord stays in control, but responsible to the superior landlord for rent, etc, regardless of whether the under-tenant pays.  Leases often require an under-lease to be contracted out of Landlord and Tenant Act 1954 so for the tenant it's a matter of finding someone that doesn't mind not having any legal right to remain in occupation after expiry of the under-lease.

Where there is quality demand for premises, or the tenant’s business is sold as a going–concern, the tenant is only likely to request outright quit when not wanting to risk residual liability. Where there is little or no demand, the landlord's risk includes a lengthy void, expensive insurance, hefty utility bills from deemed supply contracts, structural deterioration, vandalism, and, unless the building is listed or below the rateable value limit, empty property rates.  A property unoccupied for a long time may in itself be a deterrent.

Whether the tenant is an individual or a company and has a surety/guarantor is relevant.  Net asset value should be ascertained. Regardless of any effect on tenants of proceedings for non–payment it is generally fruitless for landlords to pursue a ’man of straw’.  

With a company–tenant, care should be taken to prevent the company becoming dormant, affecting investment value and creating problems for asset management. The use of dormant companies, formerly a tax loophole but nowadays a ring–fencing device for the trading or parent company, is widespread. Investors are notoriously lax in checking the prevailing status of existing tenants. With small company tenants, whose landlord is passive, or where the rent is paid on behalf of the tenant, the legal tenant may have been dissolved or the occupation transferred without consent. When individual–tenant(s) incorporate, applying to assign the tenancy to the company is frequently overlooked.  Often only when a notice is to be served, assuming due diligence, or the tenant requests something is an irregularity discovered; it may then become a matter of whether or not the landlord is deemed to have acquiesced.

For a decision to accept surrender or vary terms of the tenancy involving an assignee, care should be taken to avoid prejudicing privity of contract with the previous or first tenant and surety. Surrender ends the tenancy. Varying terms could limit the first or previous tenant’s and surety liability to that date.

Generally, tenants are honourable and asking to be let off the hook is symptomatic of wanting to do the decent thing. When, for whatever reason, landlords refuse, tenants resort to roundabout means: nonpayment of rent(s), removing stock and fixtures to defeat bailiffs in the hope of forcing the landlord to re-enter, abandoning premises, and handing back the keys. With company tenants administration is a solution. Landlords may consider pre–packs, the pre-arranged sale of (parts of) the business to persons of the failed company, unethical but the practice is within the law. The administrator must maximise the value of the company’s assets as soon as possible so as to pay creditors.

A simple way to accommodate the tenant's request is to agree surrender in conjunction with simultaneous reletting to a new tenant or disposal.  The landlord (agents) handles the marketing, the cost of which could be shared or borne by the outgoing tenant. Another way where the landlord is confident of early reletting is for the tenant to pay a capital sum equivalent to 2–3 times passing rent, to remove all fittings and fixtures and vacate the premises in a clean and tidy condition. With shops the tenant out sooner than later may be better because a snag in allowing a tenant in occupation whilst premises are marketed is that prospective tenants can ask about the trading position and be deterred by comments.

When a tenant is in trouble, often the writing is on the wall and the message may also be a dire warning for the location yet many landlords isolate the situation and fail to avoid the downfall by disposing of the investment before wider consequences become obvious. For premises in demand reletting is less hassle, but elsewhere it makes no sense, at least not to me, to hold a property for the sake of it. Investors may dislike paying tax but a substantial difference in value can exist between a property with vacant possession and let to a tenant whose investment covenant is sought after. To keep the property for income is only worthwhile if trouble-free. "

When tenants want out, change is in the offing. For landlords, the decision is whether to go with the flow, or resist and have change forced upon them.
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